Your Privacy, Protected

Our Commitment

We employ high levels of security to keep your personal information safe.

We do not collect any customer's credit card information. All card transactions are handled directly by our payment processing partner, a well-established company that uses international-standard encryption to secure your details.

Because we never hold your card information ourselves, we simply can't sell or rent your card number or transaction history to any third party. Protecting your privacy is a principle we take seriously, and we respect the trust you place in isbshop.pk.

What Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering, you may be asked to enter your:

• Name
• Email address
• Billing address
• Phone number

How We Use Your Information

Any information we collect from you may be used to:

• Personalize your experience — so we can better respond to your individual needs.
• Improve our website — using the feedback and information you share with us.
• Improve customer service — so we can respond more effectively to your support requests.
• Process transactions — your information is only used to deliver the product or service you requested.
• Run a contest, promotion, or survey — where you've chosen to take part.
• Send order updates — the email you provide for an order is only used to send information related to that order.

Never sold, exchanged, or transferred without your consent

Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it), which let the site recognize your browser and remember certain information.

We use cookies to:

• Remember and process the items in your shopping cart
• Understand and save your preferences for future visits
• Keep track of advertisements
• Compile aggregate data on site traffic and interaction, so we can build better tools and experiences

We may work with trusted third-party service providers to help us better understand our visitors. These providers are not permitted to use the information collected on our behalf for anything other than helping us run and improve our business.

You're in control — you can set your browser to warn you each time a cookie is sent, or turn cookies off entirely through your browser settings. As with most websites, turning cookies off may mean some features don't work as expected. You can always place an order over the phone or by contacting customer service instead.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who help us operate our website, conduct our business, or serve you — provided those parties agree to keep your information confidential.